Shipping policy

Shipping Policy — Frovyra

At Frovyra, we aim to deliver your orders quickly and safely. This Shipping Policy explains how we process and ship your orders.

1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed on Sundays or public holidays.
• You will receive a confirmation once your order is shipped.

2. Shipping Time

Estimated delivery time:

• Within India: 5–10 business days
• Remote areas may take 7–14 business days
• Delivery time may vary due to courier delays, weather, or high demand.

3. Shipping Charges

• Shipping charges are calculated at checkout (if applicable).
• Free shipping may be offered on selected products or promotions.

4. Order Tracking

• Once shipped, tracking details will be provided via email, SMS, or WhatsApp (if available).
• You can track your order using the provided tracking number.

5. Delayed or Lost Orders

• If your order is delayed, please allow extra time due to courier issues.
• If your order is lost in transit, contact us and we will assist you with a replacement or refund.

6. Incorrect Address

• Please ensure your shipping address is correct.
• We are not responsible for orders delivered to incorrect addresses provided by the customer.
• Re-shipping charges may apply.

7. Failed Delivery Attempts

• Courier may attempt delivery 2–3 times.
• If delivery fails, the order may be returned to us.
• Re-shipping charges may apply.

8. Damaged Package

• If the package is visibly damaged, record a video while opening.
• Contact us within 48 hours with proof.

9. Contact Us

For shipping-related questions:

• Phone: 9074478189
• Email: frovyra@gmail.com
• Instagram: frovyra_e
• Facebook: Frovyra E

We aim to respond within 24 hours.